14 West

Cloud Infrastructure Engineer

Job ID 2020-2977
Job Locations
Information Technology




14 West is looking for a Cloud Infrastructure Engineer to support our growing Server Operations team. The Cloud Infrastructure Engineer will be responsible for the design, build, maintenance, and troubleshooting of public cloud infrastructure and related systems. This position has a strong focus on the networking, security, server, and storage side of the cloud compute technologies. As a member of the Cloud Operations teams you will collaborate with other highly skilled technical staff who are responsible for the engineering of cloud compute, storage, backup and OS / application layers of hosting infrastructure and internal systems. This collaboration will also have a focus on integrating with the Information Security team to ensure all public cloud resources will be deployed with a focus on security first.  This hands-on technical role will require daily interaction with cloud compute platforms and their related systems.


In 2016, 2017, 2018, and 2019, 14 West was voted one of Baltimore’s Top Workplaces by The Baltimore Sun. You can learn more about life at 14 West by checking out our WestWord blog.


  • Leverage extensive knowledge of the following areas to create and deliver cloud computing solutions to meet client objectives: Enterprise Architecture, Integration Strategy and Roadmap, Service Oriented Architecture, Vendor Selection, Business Process Management, and Systems Architecture
  • Understanding of hardware virtualization (servers, storage, and network) and leveraging that knowledge to build on existing investments in virtualization and integrate seamlessly with public cloud providers
  • Act as the technical representative to collaborate with technical and non-technical individuals to provide architecture recommendations for infrastructure in public cloud spaces, and assist in the definition, build, and delivery of solutions utilizing that infrastructure
  • Ensure technical delivery of public infrastructure components to the organization; Including proper coverage, alerting, and responsiveness to issues; quality and completeness of communication and documentation; ownership of escalated items; and adherence to ITIL/ITSM best practices
  • Direct and support public cloud infrastructure development.  Participate in the planning /architecture of cloud-based systems and recommend infrastructure to support delivery of those systems, working collaboratively with other functional areas
  • Research and adapt cloud infrastructure into existing or new solutions, coordinating efforts with other teams within the organization
  • Plan, execute and assist with ongoing cloud platform migrations with legacy software applications
  • Maintain a strong understanding of emerging public cloud technologies and their corresponding value to business strategy and product offering. Stay up-to-date on the latest hosting / cloud service provider architecture / design methodologies, marketing and technology trends in the hosting and cloud services space.
  • Assist with the build effort on new public / hybrid cloud compute and storage infrastructure from proof of concept through production launch and ongoing maintenance.
  • Plan, execute, and assist with leveraging public cloud providers, primarily AWS, to provide IaaS for all business units.  Provide the same level of delivery, integration, and support that business units are accustomed to in any requested cloud provider.
  • Lead, develop, and maintain effective real-time monitoring systems to ensure proactive responses to public cloud events and maintain up time standards according to published SLA's
  • Work with internal teams and business stakeholders to define administration and policy guidelines for public cloud hosting, specifically addressing the following areas; security, change management, deployment frameworks, and PCI/GDPR compliance.
  • Utilize the Agile framework to drive deliverables and ensure all work is completed within a timely and effective manner. 
  • Provide cost analysis, modeling, and recommendation, including best practices, for cloud hosting costs.
  • Work with business stakeholders to define best path possible for public cloud data ingress/egress, ensuring cost effectiveness
  • Create and maintain strong vendor relationships. Negotiate cost effective contracts and renewals as needed.


  • Bachelor's degree in Computer Science or equivalent experience.
  • Minimum 2-3 years of experience working in AWS, particularly around the core infrastructure components like VPC/Networking and IAM.
  • Minimum 2-3 years of experience in designing, building, and deploying scalable and secure cloud-based solution architectures.
  • Strong foundation in leveraging the AWS Well Architected Framework and AWS Shared Responsibility Model to architect and build solutions in AWS.
  • Experience creating CloudFormation templates to develop and deploy Infrastructure-as-Code with experience evangelizing the IaaC approach to deploying AWS services.
  • Strong experience with the majority of AWS services, but in particular a focus on Lambda, EC2, S3, SES, SQS, SNS, and CloudFormation.
  • Experience developing and implementing IAM Roles and Policies to control conditional access to AWS Services.
  • Experience working with AWS Organizations to deploy Service Control Policies and organizational unit structures.
  • Experience working with AWS management/best practices tools like AWS SecurityHub, AWS Config, and AWS SecretsManager.
  • Experience with a scripting language, such as Powershell or Python, and using that scripting language to solve problems and automate workflows.
  • AWS Associate Level Certification, either Solutions Architect or SysOps Administrator, with an ability to demonstrate proficiency in AWS Services.
  • Strong communication skills and willingness to work individually as well as part of a team.

Desired Qualifications and Skills

  • AWS Professional Certification or a willingness to work towards a professional certification within 1 year of employment   
  • Knowledge of OpenShift or a similar PaaS offering
  • Experience with AWS Transit Networking
  • Experience architecting AWS environments from the ground up, including the development of best practices and establishing hybrid connectivity with on-premises environment(s)


We offer a wide variety of benefits, programs, and services to our employees, including:

  • Medical, vision, and dental insurance plans.
  • Employer-subsidized parking.
  • 401(k) plan with employer matching.
  • Generous vacation time and paid holidays.
  • Fitness programs and discounts.
  • Casual dress code.

About 14 West

14 West exists to support entrepreneurs, to promote the growth and protection of their businesses, and to provide them with the resources they need to be great workplaces that attract and retain exceptional talent.


By relying on us, our clients enjoy the unique luxury of focusing on their passion... and we get to focus on ours. We take a custom-tailored approach to every solution for every client. We believe passion is a critical ingredient in the services we provide. And we strive to deliver leading-edge yet sustainable strategies that promote perpetual growth.



14 West is an Equal Opportunity Employer and complies with all applicable Federal, State and local employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. Applicants with disabilities who require a reasonable accommodation to participate in the application and/or interview process may contact us at here@14west.us to arrange for such accommodation.




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